Return & Exchange Policy
Return & Exchange Policy
NBA Fan Fits offers a 30-day return and exchange policy to ensure your satisfaction. If you are not happy with your item or need a different size, we’re here to help.
📦 How to Initiate a Return or Exchange
– Contact us at info@nbafanfits.com within 24 hours of delivery to request a return or exchange.
– Include your order number, a brief reason for return, and photos (if applicable).
– Items must be unused, with original packaging and tags intact.
– All returns must be initiated and shipped within 30 days of delivery.
🔁 Exchange Policy
– Exchanges are subject to product availability.
– If the requested item is unavailable, we will process a full refund instead.
🚫 Non-Returnable Items
– Customized jackets are non-returnable due to their personalized nature.
– Returns missing tags or sent without original packaging may not qualify for a refund.
💳 Refunds
– If returning for reasons other than a defect or fulfillment error, return shipping costs will be deducted from your refund.
– Refunds are processed once the item is inspected at our warehouse.
❌ Order Cancellations
– Orders may be canceled within 24 hours of placement for a full refund.
– After 24 hours, cancellations are no longer guaranteed and may incur fees if the item has been processed or shipped.
📏 Size Issues
– Please refer to our size guide before placing your order.
– If sizing is incorrect, email us at info@nbafanfits.com and we’ll assist with a return or exchange.
